FRA | Jason Around the World

Cape Town to Washington, DC on South African and Lufthansa

Airports, Business Class, Cape Town 2016, Flights, Germany, hotels, South Africa No Responses »

Apr 252016

Before heading home, only fitting to add a few shots from Cape Town. Like the sunrise view from the Westin Executive Lounge:

View of Table Mountain from the waterfront:

Another view, this time from the water:

Fantastic sunset on the water:

Looking back towards Cape Town, and a full moon:

The Cape Wheel lit up at night on the V&A Waterfront:

One last sunset from Camps Bay:

Another daytime view from the Westin Exec Lounge. This hotel was absolutely fantastic in every way. Great rooms, fabulous Platinum treatment, great restaurants, and the brightest star was the staff. They went out of their way over the course of a week to accommodate every request I had and went above and beyond the fall of duty. It’s hard to fail, though, with a view like this:

Soon enough, over a week had passed, and it was time to get back home. My hockey team had made the championship game in the meantime, and I was anxious to get back in time to play!

Check-in was easy, although they were only able to check me in as far as Johannesburg. Long line for security, and took nearly 30 minutes to clear. Once through, the walk to the South African lounge wasn’t too bad, and there was great plane spotting today. TAAG 777:

Kulula 737 with a very awkward “this way up” paintjob. Just in case, idk, the plane gets turned upside down?

…and my ride for today for the short hop to Joburg, a South African A340-600:

South African flight 346
Cape Town, South Africa (CPT) to Johannesburg, South Africa (JNB)
Depart 15:20, Arrive 17:15, Flight Time: 1:55
Airbus A340-600, Registration ZS-SNG, Manufactured 2003, Seat 4D
Miles Flown Year-to-Date: 41,950
Lifetime Miles Flown: 2,231,475

Once airborne, a small snack was served. The couscous, cheese, tomato, and olives were ok, but the mystery meal was…pretty nasty:

Other than that, not too much to say about this short flight. Same wine selections as the flight down to Cape Town, friendly crew, and about 80% full in business, but the seat next to me remained empty which was a super nice surprise. The crew didn’t even say anything when I used the seatbelt to buckle in my laptop bag for landing! Nice!

Bus gate in Josie, and unfortunately we had to wait to fill up the bus – no special treatment for business class! Rather long walk to the international gates, and another 30 minute wait for passport control. Ugh! But once through, the South African lounge was absolutely packed for evening departures. Since the onboard meal wasn’t really edible, I grabbed a small snack in the lounge – I jokingly told friends back home this was crocodile stew, and most believed it. Goes to show how even South Africa is considered exotic!

…that said, it wasn’t labeled. Tasted like lamb, but there’s no guarantees…

Long walk to the gate for the Lufthansa flight, and waited forever to board as the crew was stuck in traffic. This was to be the first time I transfered 747-8i to 747-8i and I was looking forward to a very comfortable trip!

Lufthansa flight 573
Johannesburg, South Africa (JNB) to Frankfurt, Germany (FRA)
Depart 19:40, Arrive 05:25 next day, Flight Time: 10:45
Boeing 747-8i, Registration D-ABYF, Manufactured 2012, Seat 8D
Miles Flown Year-to-Date: 47,330
Lifetime Miles Flown: 2,236,855

So…what’s for dinner tonight?

…after a couple glasses of wine in the lounge, I decided to try out my very limited German, and ordered my wine and starter. The super friendly FA continued in German, so I decided to see how long I could keep this going. I always joke that I don’t speak German – I speak Lufthansa, and the extent of my German is to tell you that Zu jedem Sitz gehört eine Schwimmweste. In der First und Business Class finden Sie die Shwimmweste unter der Armiehne!

I must have been reasonably understandable, because I got my wine and mixed nuts. I’m so glad Lufthansa has finally upgraded from the pre-packaged nuts:

I went with the sweet chili beef for the starter, and it was reasonably tasty:

I’m not sure why I decided on the pasta as a main, but it was pretty bland, as expected. I won’t do shrimp on a plane, and I’ve been burned by bad beef so many times that I guess the pasta was a default. Maybe I should have risked the beef after all…

Tasty, but incredibly stingy cheese portion:

After eating, I passed out for over seven hours of sleep, and slept right through the pre-arrival breakfast service. No matter, I wasn’t really hungry anyways.

Passport control agents were waiting at the top of the jetway as they often are in Frankfurt for Africa flights, and after a quick flash of the passport (without even opening it) they waived me on. Several others weren’t as lucky…

Through formal passport control, again managing the whole very brief exchange in German, and I was in the airport at 5:30, only 5 minutes after scheduled arrival. Very short walk to the airport Sheraton, quick check-in, and by 6am I was in bed and sleeping soundly. Clearly seven hours wasn’t nearly enough, and I managed another 4 hours of solid sleep.

Grabbed a quick shower, followed by coffee and pastry in the Sheraton exec lounge, and then headed back to the airport. Stop for the obligatory Starbucks to finish waking up, where once again my name was strangely misspelled:

Through immigration and security. It was the day before Easter, and this group of Chinese tourists was absolutely fascinated with this random duty free person posing as the Easter Bunny:

Quick stop in the Senator lounge for a pretzel and easter eggs, along with a glass of riesling:

Then, very short walk to the gate and it was time to board.

Lufthansa flight 418
Frankfurt, Germany (FRA) to Washington, DC, Dulles (IAD)
Depart 12:50, Arrive 16:55, Flight Time: 9:05
Boeing 747-8i, Registration D-ABYR, Manufactured 2014, Seat 7D
Miles Flown Year-to-Date: 51,411
Lifetime Miles Flown: 2,240,936

Having slept 11+ hours I was pretty sure I was going to stay awake this whole flight. The flight to DC was completely full in all classes, and they were offering a 200 euro voucher to go the next day. Um, no thanks. So now, let’s eat!

Mixed nuts and red wine again, are you sensing a pattern?

The medium-rare roast beef as advertised. Tasty, especially with the pretzel roll:

A rather anemic salad:

The tandoori chicken breast was ok, but nothing special.

Much better serving of cheese…and a dessert! Bonus!

Plus, mark this as the flight where I learned Lufthansa has an on-board espresso machine. This was the first of four double espressos consumed in the next eight hours…

After lunch, I spent several hours doing work and watching tv, before it was time for the pre-arrival meal. The salad was pretty sad, and the curry soup was even worse. The whole meal was pretty poor…the riesling was the star…

So what to do? Another glass of riesling and dessert. Best part of the meal!

Landed at Dulles right on time, immigration was a zoo but was through in two minutes thanks to Global Entry. The line for immigration stretched down the hallway and looked at least 30-60 minutes long. Fortunately, the Global Entry line was much shorter and I was through in five minutes.

Taxi ride home, quick shower and pick up the hockey gear, eat a pack of fig newtons, and it was off to the hockey rink, where I arrived just in time 30 minutes before the championship game. The picture below tells all the story…it was well worth rushing home for!

Stay tuned…next up is my next attempt to check off country #192 visited – Tuvalu!

Paris to Freetown, Sierra Leone on Air France, visiting Freetown

Airports, Business Class, Flights, France, Sierra Leone, West Africa 2015-16 No Responses »

Jan 262016

Fortunately, my adventures on the RER were much less of a problem today – and not only that – I managed to catch and express train and was at the airport barely 45 minutes after leaving my hotel…which gave me 3.5 hours to spare. I was going to need it, however, to figure out my way through this maze of an airport.

Leaving the RER station, there were a bunch of Air France kiosks, which made checking in and getting my boarding pass easy. So far so good. Rather long walk, but eventually navigated my way through the sea of checkin counters and found the area for departures. Exit immigration was a breeze with no line at the business class counter, and priority security was also rather empty…save the woman with about 200 metal bracelets and trinkets all over her body. Seriously, do people not thing ahead when they are flying?

Regardless, found my way to the lifts underground, and to the Air France lounge with plenty of time to spare. To top it off, my flight would be leaving from the main terminal 2E building, meaning a short walk from the lounge. Looked like everything was going well today!

Since I’d only grabbed a quick coffee at Starbucks, I decided to find out what my food options were in the lounge.

A lounge with real cheese and not Tilamook? Score!

Main course of a chicken and mushroom stew of some sort, and cheese wrapped in ham…with an apple tart for dessert. Not at all bad for lounge food Air France. Not bad at all!

Since I had plenty of extra time thanks to the RER running well today, it left me a few extra hours to get some work done in the lounge before it was time to take the short walk to the boarding gate.

Air France flight 770
Paris Charles de Gaulle (CDG) to Freetown, Sierra Leone (FNA)
Depart 13:35, Arrive 19:10, Flight Time: 6:35
Airbus A330-200, Registration F-GLCB, Manufactured 2001, Seat 5E
Miles Flown Year-to-Date: 9,374
Lifetime Miles Flown: 2,176,412

As soon as I was seated, pre-departure champagne was offered along with amenity kits. I decided to fit in this time, and when I wasn’t offered a blue one on the tray, asked if they might have any blue ones. The flight attendant apologized, and immediately went off to fetch one. Hah!

Today’s menu…rather tasty looking once again!

Today’s flight was the same number as my flight from Conakry two days prior, and apparently it does a circle Paris-Freetown-Conakry-Paris every couple of days. Worked out perfectly for me, and obviously lots of others because today’s flight appeared to be completely sold out in all classes. Everyone I could see in business had either American passports of Chinese, leading me to believe it was largely a mix of development workers and the usual Chinese “infrastructure” people. Tasty snack of cashews and cranberries along with a creamed pea mousse:

Shrimp starter, along with more fois gras. Looking around – I found almost everyone poking at…and then refusing to touch the fois gras. Next time I’m on Air France I’m going to ask for them to take double helpings for me from all those who can’t or won’t appreciate it!

Extremely tasty risotto, and cheese! I’m branching out from my usual beef offerings this trip with vegetarian risottos, scallops, monkfish…what is this world coming to?!

Trio of desserts. It’s no Jeff Sundae, but it’s way tastier!

My impression after two medium-haul flights on Air France: nobody can beat them for business class food. Sure, Emirates and Singapore can try and be “fancy” but they save the truly impressive stuff like lobster and caviar for first class anyways. Air France serves good, solid, high quality food in business class that doesn’t taste and look like it came out of the dollar bin at your local WalMart. Normally I’m the first to find airplane food boring and meh, but I can honestly say the Air France meals were things I would order in a restaurant. Well done Air France!

…and as a nod to Air France, my seatmate was displaying extremely Haute Couture – a bedazzled New York Yankees sweatshirt:

This is where stuff got interesting. After a great flight, we landed at Lungi International Airport where the passport queues were extremely slow and sweaty. Country #189 visited! Now, Lungi Airport is rather interesting. It’s about 10 miles or so from the capital of Freetown, but those 10 miles are if you can walk on water. If you can’t you take the long way around the bay by car, which usually takes 3-4 hours. Yes, that’s right, hours. So, what most people do is take the ferry.

I had read nightmares about the ferry, and the process of procuring tickets, which were approximately $35-40. For $60, the Radisson would send someone to meet you at arrivals, transfer you to the ferry, give you your ticket, and pick you up on the other end. Sounded like a bargain to me…and I went with it.

My driver was waiting for me in the arrivals area, and handed me my ticket. He took me to the bus area, where I would wait for the bus to the ferry. Yes, that’s right, first you need a ferry ticket. Then the ferry company drives you to the pier. Then you take a ferry. Then you need transport on the other side. Well worth the premium I paid.

Fortunately, the ferry company’s van had awesome air conditioning, and soon we were off. About a 10 minute drive to the pier in complete darkness, but it didn’t matter, because once we got to the pier we waited nearly an hour to board the ferry. No answer why, other than soon soon. Eventually we boarded, and it was clear they were going to cram an entire A330 of passengers on a ferry which was marked “Capacity: 55”

I personally counted at least 80-90 people, and there was lots of yelling and complaining about the boat being overloaded. But, see, there’s a problem. It had one deck. With one door. In my foolish rush to board I had moved away from the door, and if this thing sank, there was absolutely no way I was getting off on time. I was hoping reason would win it, but no, they just slammed the door. A staff member gave some half-hearted safety demonstration that included comments about life jackets and the easter bunny…not sure if either really existed..and the motors sputtered to life.

Fortunately, it was pitch black outside, and we couldn’t feel the terror we were about to embark on…the first five minutes weren’t too bad, but then the waves started, and the boat started pitching pretty hard side to side as the waves would hit the boat which was loaded down worse than a pregnant woman well past her third trimester. I tried to strike up a conversation with the local couple seated next to me (we were some of the lucky ones with seats) but that didn’t work when they told me they’d taken this ferry dozens of times…and it had never been loaded down this badly. They were clearly worried.

I started looking for small and weak people between me and the door, deciding who I would trample when we capsized. I also started practicing holding my breath, trying to figure out how long I would have to get to the door once the water came rushing in.

Just when I thought it couldn’t get any worse, that’s when it started. Now, Sierra Leone had recently been declared free of Ebola, and to do so they constantly reminded people of the way it spread: avoid bodily fluids of sick and dead people. Well, that’s when the first woman lost her cookies…all over a couple of people also standing in the middle of the boat.

A couple of minutes later, it happened again with another person. All told four people threw up all over other passengers. While it made the time pass by quickly, if a sinking boat didn’t kill us there was a reasonable chance Ebola would. Eventually, we made it to the other side…the air heavy with the smell of vomit and fear.

True to their world, the Radisson shuttle driver was waiting for me, and soon we were off to the hotel. Quickly messaged Jordan and Dan that I’d arrived, and that they were free to meet me in the hotel bar/restaurant as after checking in I would need something to make me forget my near death experience.

This item on the menu didn’t reassure me:

Yes, you may have a beer, but only after you sanitize your hands:

After a couple of beers and some food, it was time to head to bed so I could get up at a reasonable hour and maximize my time in Sierra Leone. Unfortunately, the room air conditioning in no way met my standards, nor did the internet which only reached about a foot into my room. I was too tired to care, and had good data service on my cell phone, and eventually passed out for eight solid hours of well-needed sleep.

Got up to have a bit of breakfast before heading out, and was surprised to run into Dan and Jordan there. They had some sort of buy one get one free rate that didn’t include breakfast, and given the hotel wanted over $25 for it I hadn’t expected to see them. The buffet was rather basic, but enough to do the trick, and certainly better than several we had had on this trip.

They had arrived the prior day, and agreed to show me around the area near the hotel so I could maximize my time before leaving. We headed down to Lumley Beach, which thanks to “National Exercise Day” on Sunday, was packed:

I was doing my best to “STOP the EBOLA Virus” but given all the vomiting on the ferry the night before, I wasn’t overly confident.

The beach was packed with people playing football, lots of people just walking, and vendors selling water and other drinks in the incredibly hot sun:

I spotted one football team getting ready to take a picture, and rushed over to ask if I could take their picture as well. This got them to do their championship pose, and I found out they had just won the beach league tournament of some sort. Given the dozens of games going on at the beach, there seemed to be tons of different leagues and casual games going on, and most of them even had referees. It was a rather large affair and apparently THE thing to do in Freetown on a Sunday.

After a while of walking around we eventually headed back to the Radisson to try in vain to cool down ever so slightly with some cold drinks before heading to the airport for our onward flight to the final new country of this trip: Liberia!

DC to Cairo in United Global First and Lufthansa EuroBusiness

ABC: Algeria, Airports, Bahamas, Business Class, Cuba, Egypt, First Class, Flights, Germany No Responses »

Dec 022015

It felt like it had only been days since my last trip, but in reality it had been nearly two months since I got back from my big Africa and Mongolia trip. I think that’s probably a commentary on how busy things were with work and life in general that it flew by without me even noticing that it had been a while since I’d traveled. That and the fact that I kept myself very busy with planning future trips and how I would finish every country in just under a year.

Fortunately I’d been able to get a good flight of of National Airport for this trip, and being right before a holiday I had the extra time to fly up to Newark to make the international connection. Dulles isn’t a bad airport, and I really appreciate the nonstop options, but when my choice is a 15 minute Uber or 45+ minutes out to Dulles, National wins. Factor in the fact that Dulles security can get pretty ugly in the mid afternoon leading up to international departures…not to mention how crowded the clubs are, well, I still prefer DCA to Newark (even with all its delays) any day.

Speaking of clubs, I’d already checked in online, so was able to sample a bit of the new fare in the United Club. I love the historic club at DCA, even more so now that they opened the back room to make it a bit roomier. I’m a big fan of the new hummus and olives, but a big BOO to the cheese cubes. I really miss the Tilamook pepperjack and wish they would bring it back:

As soon I’d gotten to the airport I was hit with an hour delay, which made me glad I’d booked a 2.5 hour connection in Newark. I’ve learned that lesson before and won’t make it again. Two hours in Newark in the winter is my absolute minimum when I have an important connection to make. We eventually left just over an hour late, but with winds it was announced we would be only about 45 minutes late into Newark…not bad at all.

United flight 3304 (operated by Republic)
Washington DC, National (DCA) to Newark, New Jersey (EWR)
Depart 14:28, Arrive 15:39, Flight Time: 1:11
Embraer ERJ-170, Registration N651RW, Manufactured 2005, Seat 2A
Miles Flown Year-to-Date: 106,887
Lifetime Miles Flown: 2,144,727

I was so incredibly excited for this flight, more than I probably should be for a DC to Newark flight. See, I remember the good old Continental days, when they used to fly 737s from DCA to Newark. Sure, they had a small first class of only six seats sometimes, but at least it was an option. I know it’s like 45 minutes in the air, but when it’s the start to a big international trip there’s something a bit exciting about having a bit of room, time for a beverage, and just relaxing. Speaking of beverage, pre-departure beverages were offered:

Once in flight, beverages were again offered, along with a rather feeble snack basked. But hey, not complaining at all, when this route is its usual ERJ-145 nothing is offered at all…even a drink usually. Plus the fig bars was actually kinda tasty…although I’m sure it was loaded with sugar:

Got to Newark, gate right on time, and still had a bit of time to hit the United Club since my arrival, departure, and the club were all within a three minute walk. Sometimes you luck out! I’m going to complain a bit here, however, because flying first out of Newark really should be branded Global Worst instead of Global First. Firstly, the only lounge experience is the super packed United clubs. On top of that, you still have to pay if you want anything other than the $5 a bottle swill they pour for free. It’s just a rather unpleasant experience.

I understand that first may not be around long so they don’t want to invest too much, but they should take a lesson from Lufthansa. Cordon off a small corner of the lounge for first passengers. Offer the drinks which you normally have to pay for for free (or at least two or so) and give the people who have chosen to pay for first a little something extra on the ground. But, I guess United isn’t trying to win customer experience of the year award yet, despite things having gotten better recently.

That said, I was only too happy to board as soon as announced:

United flight 70
Newark, New Jersey (EWR) to Amsterdam, Netherlands (AMS)
Depart 18:00, Arrive 07:15 next day, Flight Time: 7:15
Boeing 767-300, Registration N656UA, Manufactured 1992, Seat 1K
Miles Flown Year-to-Date: 110,551
Lifetime Miles Flown: 2,148,384

Crew was rather distracted upon boarding, but did manage to offer up a menu and amenity kit within a few minutes. I like the look of the new amenity kit, although it’s a bit bulky for my tastes, especially to consider re-using it:

I was excited to see what was on offer on the recently revamped United international menu, but unfortunately it was nearly identical to my last flight in United first. Disappointing:

Pre-departure bubbles in the ever-classy United plastic flute were offered, no refills:

Load was two of five tonight…wait I mean five of five once the nonrev party boarded. I mean party because it was three people traveling together who talked loudly the whole time, and the crew spent more time paying attention to than to the two paying passengers. Par for the course unfortunately. Before anyone asks why I continue to pay for it, the extra space more than makes up for it to me at 6’4, and I’ve never had a problem getting sleep due to the nonrevs, so, yeah. The usual Château le Oscar 2015 and warm mixed split cashews:

After the mixed nuts and a glass of wine, all was forgiven, when I found out they had indeed loaded garlic bread tonight, and the flight attendant gave me a wink and promised “I’ll save you as much as you want sweetie!”

Strangest appetizer ever…ONE tempura prawn and a bit of roasted corn…with BBQ sauce. Points for originality:

Mushroom and leek soup. Sort of bland, but at the same time it was somewhat tasty and felt like home cooking:

The salad, unfortunately, was disappointing. Couple of limp wrinky olives, and flavourless tomatoes. Usually Global First has pretty decent salads, but this one missed the mark:

I’ve had the pork chop before, and remembered it being pretty good. Unfortunately, tonight, it was pretty dry…as was the stuffing…which is one of my favourite foods on earth. Even the white asparagus was overcooked and limp. United was not having a good food night, unfortunately:

As disappointing as the meal was, the cheese selection was definitely way above average for United. I asked for, and did receive seconds it was that good. Unfortunately, there was a limited quantity of my preferred sweet biscuits, but minor details:

Finished it off with a sundae with hot fudge. Tonight’s request of “with cherries” was met with three cherries, which is pretty much the average response based on my extensive research 😉

After dinner, I passed out for four solid hours, which is pretty good considering the total flight time was just under 6.5 hours total, and the dinner service wasn’t too fast. Had to be woken up by the crew, which to their credit despite not asking if I wanted breakfast or not before takeoff, let me sleep until we were barely five minutes off the ground. My first look at the screen through blurry eyes actually showed that we were already down to 5,000 feet! I don’t wear my glasses too often, but had taken my contacts out on this flight to avoid my eyes drying out too much, so it looked like I’d be going through the airport in glasses today. Oh the horrors.

Immigration was quite a walk today, but was fast once there, and anyone who knows me well doesn’t have to ask where my first stop was. Apparently, with glasses, I look like my name should be Jordan:

After coffee I had plenty of time to hit the Priority Pass lounge for a bit, which turned out to also conveniently be the Lufthansa lounge. Fortunately wasn’t too crowded, and was able to wash up a bit, put a pair of contacts in, brush teeth, and basically make myself feel presentable enough until I could make it to Frankfurt for a proper shower. Had a few bottles of water, and got to the gate just in time to board the flight to Frankfurt.

Lufthansa flight 987
Amsterdam, Netherlands (AMS) to Frankfurt, Germany (FRA)
Depart 09:00, Arrive 10:05, Flight Time: 1:05
Airbus A320, Registration D-AIUE, Manufactured 2014, Seat 6F
Miles Flown Year-to-Date: 110,779
Lifetime Miles Flown: 2,148,612

Fortunately, the flight wasn’t terribly full, and was able to change my seat on the Lufthansa app to have a whole row of glamourous EuroBusiness to myself. Again, short flight so it’s not a big deal, but it’s always nice to have the extra space when possible. Speaking of possible, it always amazes me that Lufthansa is able to serve great snacks on a 45 minute flight. Look, more cheese!

Once in Frankfurt, we’d come in at the extreme outer A gates, which meant a rather long walk to the tunnel to the B gates, and eventually to immigration. Fortunately, once to immigration the line wasn’t too bad, and I was soon in the lounge enjoying a bottle of water while waiting on a shower. For some reason, the lounge was absolutely packed, which I later found out was because we were right next to the gate for the A380 to Singapore which was about to leave. Once that left the lounge cleared out, I got my shower, and it was time for a very German breakfast:

But no sooner was I finished with my breakfast snack than they changed the buffet over, so had to have a lunch snack too:

Soon it was time to board the incredibly full flight to Cairo. Apparently the recent bombing of a Russian aircraft over the Sinai hadn’t detoured most travelers, and the flight was absolutely packed.

Lufthansa flight 580
Frankfurt, Germany (FRA) to Cairo, Egypt (CAI)
Depart 13:30, Arrive 18:35, Flight Time: 4:05
Airbus A321, Registration D-AIDM, Manufactured 2011, Seat 9E
Miles Flown Year-to-Date: 112,594
Lifetime Miles Flown: 2,150,427

I’d managed to grab 9D for this flight, which is my favourite seat on the Lufthansa A321 since there is no 9F, which guarantees you get the whole row of two to yourself. Considering we had 14 rows of business class today (seriously!) I considered this a pretty lucky break. This was going to be my first time in what I’d consider longhaul Eurobusiness with a flight of four hours, and I was curious how the service would be. It started out with packaged nuts, which was fine considering they were cashews…my favourite!

What’s this…a printed menu on a shorthaul? Impressive!

The chicken was actually super tasty, and was super impressed with both the burrata cheese starter and the delicious desert. The saran-wrapped salad was a little tacky, but overall a great meal for such a short flight. No comments on the white wine…for some reason it just sounded unsually tasty to me for a change:

After lunch/dinner, chocolates were passed out, which were also super tasty:

All in all, considering the long routing I took to get there, the whole journey passed quite quickly. It was nothing spectacular or glamourous, but an overall solid performance that went by quickly. Considering I’d taken a longer routing because I was a bit short on miles quick and painless and comfortable was all I was expecting, and United and Lufthansa definitely lived up to expectations so overall…it was a good set of flights.

Next up, time for Egyptian immigration, a short overnight, and then off to Algeria!

Chennai, India to Washington, Dulles on Lufthansa

Airports, Business Class, Chennai 2015, Flights, India 1 Response »

Jul 282015

The flight from Chennai to Frankfurt leaves very late at night / early in the morning, so after a full day of worked headed back to the hotel to pack, have some dinner, and generally take it easy. The one thing I definitely didn’t want to do is fall asleep. Generally, I have really good luck sleeping on westbound redeyes, and I hoped this would continue. Since they leave late at night you’re tired enough to fall asleep, and then assuming the flight is long enough, when you wake up even though it might be 5-7am local time, it’s afternoon for your body clock, so you’re well-rested. I hoped to get lucky again!

Before heading to the airport around 11pm, I did one last check of the seatmaps online and discovered two cool things. There were still about six to eight seats open on my first flight, so I decided to switch to the fifth row in hopes of keeping an empty seat next to me. More importantly, on the second flight, they had substituted an aircraft with the old configuration…meaning the old first class seats upstairs were available as business class! It let me select one, and I hoped it would hold!

Check-in was remarkably easy, and the lines for immigration and security were reasonably short as well. Security wasn’t quite sure how to deal with my arm being in a sling, so decided to do the typical Indian thing and make it as much of an absolute bureaucratic nightmare as it could be. Go through metal detector, get metal detected again by hand. Have the sling swabbed for explosives. Write the details of my passport in three separate ledgers along with the time and details, etc etc, but finally I was free to try and find the lounge.

The lounge tonight was the Travel Club Lounge, which is also a Priority Pass lounge. I wondered why Lufthansa didn’t use the Air India lounge since they’re both Star Alliance, but one peek inside it looked pretty grim. The Travel Club Lounge was absolutely packed to the point it was hard to find a seat (and impossible to find an outlet) but it was cool enough. The Malaysia Airlines flight began boarding soon after I arrived, so that helped the lounge empty out just enough to be reasonable.

There was a buffet that everyone seemed to be avoiding, but the bar was quite popular. Most everyone was drinking scotch on the rocks, and going back for serving upon serving, but the strangest thing was the lounge had absolutely no wine at all – sparkling or non. I settled for a few last bottles of Kingfisher, before heading to the gate. Fifteen minutes before scheduled boarding it was already approaching chaos in the gate area, so I decided to use the sling to my advantage and fight for priority boarding. Unfortunately, I had more than a little competition tonight:

After being told by one agent that I was “not disabled enough” another agent very kindly escorted me to the front of the boarding zone, and let me board first. Points to her! …well, not exactly first, but somewhere in the middle of the 50+ wheelchair scrum:

The agent who had checked me in greeted me at the door to the plane, and with a big smile said “you look like you need to be comfortable, I managed to reserve the seat next to you” – wow, this was going to be a good flight…I hoped!

Lufthansa flight 759
Chennai, India (MAA) to Frankfurt, Germany (FRA)
Depart 01:50, Arrive 8:30, Flight Time: 10:10
Airbus A340-300, Registration D-AIGY, Manufactured 2000, Seat 5D

Flight attendants were great, and hurried right over when they saw the shoulder, and were more than happy to help lift my bags into the overhead for me…and bring me a glass of wine!

Two seats to myself, it promised to be a good flight…

With a very late night departure I was curious what the menu would be, and as I suspected it was a snack followed by breakfast before arrival…it didn’t look too appetizing once again, and I suspected Lufthansa has contracted catering out to either IAMS or Purina lately…

…but hey, I had two seats, and the wine and cashews arrived moments after takeoff. This crew was clearly going to let us get as much sleep as possible:

The Fancy Feast chicken and Linguini tasted about as good as it looked, and I ate the chicken and peppers and that was all. Oh, and the dessert of course…and the poor pretzel roll which didn’t even get its own plate:

…at least the sleep-aid was in plentiful refill:

Fell asleep shortly after dinner, and managed to sleep almost eight straight hours. I will continue to love westbound redeyes, it was fantastic!

…which is more than I can say for the breakfast. The fruit was dry and sad, and I could only manage a couple of bites of the egg. At least the muesli was pretty tasty.

So overall, the seat was below average, but I’ll give it above average because I had two. The crew was great and helpful, and very friendly, and the food was some of the worst I’ve ever had on Lufthansa. But, at the end of the day, on a flight like this I want somewhere comfortable to sleep and don’t expect a flying restaurant, so give me cool, quiet, and comfortable with adequate space and wine, and I’m pretty darn happy. Overall, it was a good flight.

Landed, through immigration, and off to Starbucks for my usual triple iced espresso. But, then back through immigration, to the lounge for a shower, and some breakfast. Hey, it’s afternoon somewhere!

Wasn’t a long layover, but fortunately the gate was only two down from the lounge, so managed to linger a bit longer. The boarding area was just as chaotic as the flight from India, mainly because all of the Africa and India flights connect to this one…and I think half of Africa and India was on this plane. Again, I used the sling to push my way to the front, and was soon on board. It took me several years of travel in the developing world to get used to doing it, but I’m finally comfortable doing as everyone else does and pushing to make sure that I don’t get trampled and taken advantage of.

Lufthansa flight 758
Frankfurt, Germany (FRA) to Washington DC, Dulles (IAD)
Depart 10:45, Arrive 13:25, Flight Time: 8:40
Boeing 747-400, Registration D-ABVM, Manufactured 1998, Seat 83H

Got upstairs, and SCORE! It was the old configuration, and I’d scored a first class seat. Even better, only four people were smart enough to move upstairs, so the cabin was only half full!

…business class service, but hey, with one flight attendant for four people it was a pretty sweet deal!

I wasn’t going to complain at all!

…even the menu looked almost promising!

More bubbles after takeoff, and the now-familiar cashews in a bag:

The duck starter was actually pretty tasty, despite the tiny portion:

But oh dear, the tenderloin of beef and braised beef cheek. Catering by Purina strikes again, and I ended up sending it back mostly uneaten. I think this is the last time I give Lufthansa a chance to cook beef in business class. It just doesn’t work.

The cheese and dessert more than made up for it, however, and I might have had two servings of cheese 😉

…and after a few glasses of wine crawled out of the seat, and onto the adjoining bed, and crashed for several very comfortable hours.

The pre-arrival chicken stew and salad was kinda odd, but it came with pretzel and riesling, so wasn’t all bad. I have to say, on previous trips I’ve been very happy with Lufthansa catering, but this trip was one hot mess after another. To the point I’ll probably eat before flying Lufthansa business next time, and just enjoy some cheese and dessert along with a bit of wine.

Landed just slightly behind schedule at Washington Dulles, and the trip was over. No checked baggage, so into an Uber and home barely 30 minutes after landing thanks to Global Entry. Despite the disappointing food the amount of space I had on both flights was amazing, and it was a great flight experience thanks to the crews!

Washington DC to Chennai, India on Lufthansa

Airports, Business Class, Chennai 2015, Flights 2 Responses »

Jul 222015

This will be largely a photo report, as Lufthansa has been pretty extensively reviewed around the internet. Main things I want to share on this trip report is the challenges of traveling shortly after surgery, while confined in a shoulder/arm sling, and perhaps impart a bit of advice about Lufthansa’s service to India as well as Starwood hotels in Chennai. Unlike my normal reports, there won’t be a lot of destination information here, as it was a work trip and that occupied the vast majority of my time. That said, hope there’s some helpful tips in her!

Got to Dulles about 2.5 hours before my flight after a short Uber ride with a driver who actually happened to be from Chennai. What are the odds! He informed me his sister still lived there, and she was single, and “perhaps I would like a tour guide since you seem a successful man.” Uhhhh, yeeeahhhhh….about that 😉

Check-in was quick, no TSA Pre-Check since I was on Lufthansa, but I have to say TSA was pretty good about the sling. Fortunately, I got directed to a line that was a regular metal detector, so no need to “opt-out” on the nude-o-scope since raising my arm above my head is an impossibility. I was given two choices: wear the sling through the metal detector and have it swabbed for explosives, or take it off and send it through the metal detector. Since removing it was pretty time consuming and challenging at this stage (about three weeks post surgery) I opted to leave it on and get swabbed. No drama, and soon I was in the Lufthansa Senator Lounge.

The lounge was the most packed I’ve ever seen it. At this hour, flights from SAS, Lufthansa, Austrian, COPA, Air China, as well as Avianca were using it. It was standing room only, but fortunately I looked disabled enough that someone cleared a seat for me at the counter. Also, it was the first time I’ve seen the bar area in this lounge staffed. Usually you have to flag someone down and ask them to go get a drink for you. (Un)fortunately, that meant refills on the bubbly were quite easy:

After a short stay in the lounge it was time to board our plane through the jetway which was directly connected to the lounge.

Lufthansa flight 419
Washington DC, Dulles (IAD) to Frankfurt, Germany (FRA)
Depart 18:05, Arrive 8:00, Flight Time: 7:55
Boeing 747-8i, Registration D-ABYF, Manufactured 2012, Seat 8D

This flight was completely full in business class, and I chose 8D for a couple reasons. Mainly, we only booked a week before the flight, so seat choices were pretty limited. My main concern was to get in the middle section, since the plane has a 2-2-2 configuration in business class, and I hate having to step over someone or get stepped over. Plus, with the sling, I didn’t want anyone bumping it, so I wanted a D seat so it would be on the inside. Overall, it was a great choice. The cabin view from my seat:

Pre-flight bubbles:

Tonight’s menu:

When I asked for red wine, the flight attendant insisted I try both offerings. I think that’s a first in business class. I went with the Italian red, which was pretty decent, while snacking on sad packaged cashews (which were at least whole) and watching some bad movie I’ve already forgotten:

The charcuterie appetizer, it was actually surprisingly tasty!

The seared beef filet main, which was absolutely awful. The meat was shoe leather, and I think I ate one bite, the carrots and asparagus, and sent the rest back in exchange for more wine.

Cheese AND ice cream for dessert along with vintage Lufthansa chocolates. I can forgive the beef for this.

Then, I absolutely passed out, for nearly six hours, waking up just 15 minutes off the ground. I actually took the sling off to sleep, and it was the first time since surgery I’d done that. The crew was great, lifting my rather heavy rollerboard into the overhead for me, getting me extra pillows to put under my elbow to rest the shoulder in a good position, and of course providing plenty of liquid painkillers to aid with the flight.

As a side note, I was also given Lovenox injections to take before the flight. They’re a pretty hard-core blood thinner, and the idea was just in case there were any post-surgical clots hanging around we wanted to thin the blood since it would be very long flights. Unfortunately, this also makes bruising super easy, and I ended up post flight with some pretty epic bruises on my legs. I must have been a bit restless with them in flight!

We arrived in the B gates in Frankfurt a little early, and I decided to enter Germany so I could do my usual between flight routine. Quad iced espresso at Starbucks, walk around a bit in the terminal, and then make the long flight over to the C Terminal for our departing flight. Very few Lufthansa flights leave from C, and I can never determine the logic. It seems to be Johannesburg, Bangkok, Hong Kong, and India, along with a random few others. Maybe it’s longhaul eastbound flights, but I don’t know the logic behind it. Anyone want to chime in?

The lounge had nice showers, however, which despite the 15 minute or so wait felt amazing:

More water to fight off the post-flight dehydration, another double iced espresso, and my morning lounge usual – a brown roll with tomato, cucumber, salami, and cheese. I couldn’t resist trying their new offering this time of some sort of curried pineapple spread…which was just as awful as you’d expect.

Our flight was right next to the lounge, and boarded right on time.

Lufthansa flight 758
Frankfurt, Germany (FRA) to Chennai, India (MAA)
Depart 10:50, Arrive 23:50, Flight Time: 9:30
Airbus A340-300, Registration D-AIGV, Manufactured 2000, Seat 3D

Despite having the “new” business class seats installed which went completely flat, this plane felt really ratty. Plus, as this pre-departure bubbles picture shows the centre armrest is tiny, and my seatmate was a bit of a footsy player:

The menu looked to be one of the least appetizing I’ve ever seen on Lufthansa, and generally I love Indian food!

The same Italian red wine was offered with lunch, and the same sad bagged cashews. I know it’s not a big deal that they’re in a bag, but it takes absolutely zero cost or effort to offer them in a bowl. I’m just curious why Lufthansa which generally tries to be rather classy just doesn’t even make this little effort.

The murgh salad / spicy poulard salad appetizer. It looked like cat vomit, and didn’t taste a whole lot better. I left it mostly untouched.

The lamb main course, aka flag of India entree. It was ok, but again, meals that are pretty much 100% shades of brown just aren’t very appetizing to me. It just didn’t have much flavour or spice to it, and for Indian food was seriously underwhelming as a business class main.

Even the cheese was pretty sad, but the dessert was a bit better.

I spent the next several hours doing work and watching a little bit of tv, and soon we were about 90 minutes out and it was time for the “dinner” course. I decided to do something I never do, and enjoy it with a bit of German white wine. The riesling was pretty nice actually. I decided to go with the potato gratin main, and it was ok, but again, for business class it was a SERIOUSLY underwhelming meal.

Now, a few more thoughts on this flight. The crew was good, the seats were well below what I expect in business class, being seriously narrow and feeing really packed in. I know this part is beyond Lufthansa’s control, but of the 30 seats in business class 12 were occupied with children aged approximately 8-15, traveling with their families. As kids do, they get antsy, and they were running up and down the aisles during the flight, talking loudly, and in generally not making it a very “business” class experience. I don’t usually work in flight, but this time I needed to, and it was the one time fellow passengers made it very difficult. I tried asking the crew to intervene, but was told “this is just how flights to India are, you need to adapt.”

Oh, and one of the kids decided to sleep on the floor in the aisle, and I accidentally stepped on it and got yelled at by the parent, hahahah…it wasn’t exactly the best of flights! But hey, there are a LOT worse ways to make a 20 hour trip than this! Despite all the little complaints here, it was still an excellent experience.

Doha to Helsinki, Finland on Qatar Aiways and Finnair including the A350

Airports, Business Class, East Africa 2015, Finland, Flights, Qatar 2 Responses »

May 182015

Quick check out from the hotel, and used Uber to call a ride to the airport. In order to avoid having any leftover Qatari Rials I used the rest of the cash I had to pay down the hotel bill a bit and figured the ride would go on my card. The driver had a little trouble finding me at the W (he thought I was at the next hotel over) but once that was settled it was a quick ride to the airport. It turned out to be slightly more expensive than the cab to the hotel had been (by less than $2) so it was a good decision in order to minimize having cash leftover.

I was already checked in for my flight (they’d done it the night before in Asmara) so was able to skip check-in and go straight through to security. Qatar has a nicely sectioned off part of the check-in area for business and first passengers, complete with its own passport control and security. Since I already had my boarding pass I was able to get through immigration and then security in a total of maybe five minutes. Less than five minutes from curb to terminal is pretty impressive.

Of course, evil teddy was still waiting for me when I arrived:

Having not had much lunch, I decided to have a “small” dinner at the sit down restaurant in the lounge. There’s a large buffet, and this menu to order from:

I ordered the lamb tagine, and in the meantime I had a glass of Veuve Cliquot Rosé and some small salads from the buffet. Duck, crab and chicken salads. Quite tasty:

The lamb arrived shortly, and was quite tasty:

…and a couple of small cakes and pastries to finish it off:

It was still nearly three hours until flight time, so I lounged around, caught up on a bit of blogging and enjoyed a bit more champagne. Soon, it was time to head to the gate where the big excitement was about to begin…a ride on the A350. View from the gate:

Advert in the gate area:

Boarded about 30 minutes prior to departure time, and was the first on board to get some pics.

Qatar Airways flight 69
Doha, Qatar (DOH) to Frankfurt, Germany (FRA)
Depart 01:20, Arrive 06:55 Flight Time 6:35
Airbus A350-900, Registration A7-ALA, Manufactured 2014, Seat 2K

First thought on the cabin…the front few rows were pretty full, but only two people in the whole back cabin. Had I known it was an “open” cabin with no real bulkhead between the two sections, I definitely would have booked a seat further back, but that said, 2K was a great seat:

Fancy new electronic signs with rotating text. Too bad the time was off by a few hours:

Very few people were planning on eating, but for the sake of the review, who was I to say no. Amuse bouche of “mushroom and rice fritters with mild chili and garlic sauce” to start. Extremely bland, and just had a small taste:

Next up was the roasted bell pepper and tomato soup with saffron and mint yoghurt with garlic croutons. Extremely tasty, I could have had a couple of bowls!

The “classic Arabic mezze” appetizer which was described as “hummus, tabouleh and baba ghanoush served with arabic bread.” Again, extremely bland and only had a few small nibbles, except for the hummus which was pretty tasty.

For a main, I went with the “chicken machboos with rice – golden fried onions and toasted nuts.” Now, the presentation needs some serious work because it looks like a cross between vomit and cat food, but it was extremely tasty!

Then, disaster struck. I asked for the cheese plate and “I’m sorry, we’ve run out of those.” Wait, there’s 10 empty seats…how could you have run out of cheese? Do they not at least cater one for each passenger? She wouldn’t tell me what was up, so either the crew was hoarding it for themselves (unlikely), some passengers asked for multiples and got it (possible – lots of people seemed to be having cheese/dessert and wine then passing out), or they just don’t cater enough for all the passengers. Either way, extremely poor service.

So, I settled for the “Ladurée Plaisir Sucré” which was amazing. Described as “dacquoise cake with crushed hazelnuts, crispy praline, milk chocolate thin leaves, chocolate ganache, milk chocolate chantilly whipped cream.” It was amazing. I wanted another, but sleep won out…

…and back went the seat, and I got a solid four hours of sleep. Unlike the 787, where I’ve had the best sleep I ever had on a plane multiple times, the A350 seemed like any other plane in this regard. The seat was plenty comfortable, but I didn’t wake up feeling hydrated and refreshed like I did on the 787. So that said, it was quite a nice flight, but stopped short of the “omg this is amazing and I have to fly this plane again” experience.

Like my other flights the crew was solid, and responded to the call button quickly and curteously, but made no effort to anticipate passenger needs. Maybe this is a European/Asian thing, but on Qatar they seem to wait until you ask for something to provide great service. Not bad, just different. However, if you’re the type who’s shy to use the call button, you might want to avoid Qatar.

Pic of our plane in the very early morning sun upon deplaning:

First stop (without thinking) was outside immigration to Starbucks to get some coffee and attempt to come back to life. But, like I said, not thinking because I was planning to use the Z-Gates Senator lounge to grab a shower, which meant going back outside immigration. Not bright, but at least they didn’t question it. After a shower and catching up on emails, it was time to find Finnair. Unfortunately, they left from Terminal 2, which I can’t remember the last time I’ve used that in Frankfurt. Must have been way back in the NWA days when they flew there.

Took the train (outside Schengen still) to Terminal 2, cleared security, and found Terminal 2. Most flights from Terminal 2 area outside the Schengen, so upon arriving there I used the JAL lounge for another hour before trying to find the gate. The JAL lounge was nothing special, with the usual non-hub offerings of drinks, snacks, etc. It was a solid selection and reasonably comfortable, although there seemed to be an extreme lack of power outlets in the lounge. But hey, sushi and sake in Frankfurt. From Qatar, to Germany, to what felt like Japan, and onto Finland…it was becoming quite the multicultural day!

Finally found the way to it, and cleared immigration…which dumped you back outside security. Got a strange look from immigration, and he just crossed out my exit stamp instead of re-stamping me in. Ugh! I guess it makes sense, but had to re-clear security and then finally found the Finnair gate, which was of course a bus gate. Proletarian “all in one” bus mixed with economy and business, and soon it was time for the delights of European business class…standard coach seats with the middle blocked.

Finnair Airways flight 822
Frankfurt, Germany (FRA) to Helsinki, Finland (HEL)
Depart 11:45, Arrive 15:10 Flight Time 2:25
Airbus A319, Registration OH-LVH, Manufactured 2000, Seat 3C

The seats may have sucked, but hey…amazing glassware and cute little airplane crackers:

Proper menus:

Tasty reindeer starter, relatively tasty chicken masala, and a really lame pre-packaged sweet for dessert. Overall, solid service and friendly crew, so can’t ask for too much more on a short inner-Europe flight:

Landed in Helsinki right on time, arriving of course at a bus “gate” and was quickly bussed to the terminal to continue the adventure…

Eritrea, Qatar, Finland, and the A350

East Africa 2015, Eritrea, Finland, Qatar 1 Response »

Apr 282015

So, I posted a couple months back about Eritrea. How I waited eight weeks and still didn’t have a visa, and then the day after I got home from the trip…the visa on arrival was approved. Initially, I thought I only had 30 days to use it, but then when I got the scanned copy I saw it was valid for three months…which was nice, because I really didn’t have the energy to turn right back around and head back to Africa.

Played around with routings for a bit, and then US Airways was merged into the American program, meaning I had plenty of miles to make things work. To top it off, I had to learn about OneWorld, and how to book OneWorld awards which was a new one for me. One cool thing is that business class with US Airways to North Africa/Middle East was only 100,000 miles return. What a bargain!

One small catch: US Airways doesn’t recognize that Eritrea exists. At all. They wouldn’t let you book a ticket to Asmara. So, I did the next best thing and looked for Doha. Why Doha? Because another learning experience I had is that BA awards are based on distance, and I could get roundtrip from Doha to Asmara with BA Avios for 30,000 miles in business…and those miles could easily be transfered from American Express Membership Rewards…which happened instantly.

So, getting to Doha would be easy…nonstop from DC/Dulles to Doha on Qatar Airways was available on the way I wanted, so that was all sorted and easy. But getting home, there was just nothing. I searched everything across the atlantic in a three day span…and still nothing. Then…I thought…what about Finnair, aren’t they in OneWorld? They are…and I found Helsinki to JFK on the last day that would work. Now, getting from Doha to Helsinki was the challenge…wait, isn’t Qatar flying the new A350 from Doha to Frankfurt? I’m sure it’s not available…wait…it is!

I absolutely love Helsinki, so sure, it’s longer than Doha-DC, but in exchange I get not only the A350 but also a couple of days in Helsinki in Spring. Not complaining at all!

So, I mailed the tour company back. “We do not know…It has been almost three months, they might be suspicious of such an old visa on arrival. We cannot guarantee your entrance.” Well, I have the printout, and that should get me on the plane, so let’s hope this all works out as it’s under a week away now. I’ll do my best to update in more or less real time (except Eritrea, since from what I understand internet is miserable there) but if not…be patient. I’m having shoulder surgery the day after I get back which is going to make one-handed typing for the next month very, very slow going!

map

Entebbe to Washington, DC in Ethiopian Business and Lufthansa First

Airports, East Africa 2015, First Class, Flights 1 Response »

Feb 222015

Up early and one last breakfast in the executive lounge. I still wasn’t feeling so hot, and it was a gorgeous sunny day so rather than run around and get myself any sicker I decided to spend a couple hours relaxing by the pool and taking it easy. Shot of the pool from earlier:

1-sheraton-kampala-pool-750

Grabbed a light lunch in the hotel cafe/bar after the pool, and got things packed up and ready to go. Before leaving, I decided to head down to the Executive Lounge for a double espresso. The lounge was on the 10th floor, and I was on the 12th. Grabbed the espresso to go, and was waiting for the lift back up to 12, and noticed a guy standing near the elevator who had that distinct security look about him. Tried to make small talk, and he was having none of it, which only confirmed my suspicions.

Then, the elevator door opened, and emerging in all his glory was the President of Uganda – Yoweri Musevini – wearing full academic regalia / PhD robes…hat and all. Didn’t even know the guy had a PhD, but apparently according to Wikipedia he’s got at least six of them, hah. I have no idea what he was doing in the sheraton, much less in academic regalia, but I guess that will remain a mystery for the ages. If you’ve read my earlier blogs this is my second presidential encounter in hotel elevators in the last four months, the previous being President Xi of China in an Auckland Hotel elevator. It was beginning to seem a rather strange coincidence!

Traffic on the way to the airport was absolutely horrid, and it took nearly two hours to reach the airport. I’d planned on two and a half hours worst case so it wasn’t a big deal, but was still annoying. Check-in and immigration were a piece of cake, and soon I was in the business lounge which featured an actual waterfall. Pretty sure that’s an airport first!

Boarding was a long walk along the tarmac to our plane:

Ethiopian flight 331
Entebbe, Uganda (EBB) to Addis Ababa, Ethiopia (ADD)
Depart 18:20, Arrive 20:25, Flight Time 2:05
Boeing 737-800, Registration ET-ARD, Manufactured 2007, Seat 2C

Ugh, Ethiopian…your planes are even rattier than United’s:

What a…cute…little amenity kit. Pre-flight beverages were water or orange juice.

Flight was only booked to 8/16 in business, but at the last moment the last eight seats filled up with folks that were clearly local important types. No idea what was going on, and it was a rather full flight so it’s possible they just upgraded people with status or something, but based on how rude they were I’m pretty sure they were DYKWIA types that Ethiopian staff upgraded for whatever reason. My seatmate, fortunately wasn’t bad….except for taking his shoes off and putting his bare feet on the seat in front of him. Gross.

The meal was, however, quite tasty for a two hour meal. Choices were fish or beef, so I went with the beef option. It could have been warmer, but I ate about half of it, which considering being sick was pretty good:

Beirut to Washington, DC…via…Kuwait?

Airports, Business Class, Flights, Germany, hotels, Lebanon, South Pacific Tour 2014, Turkey No Responses »

Jan 092015

Woke up nice and early, since I had a full morning or so to visit Beirut before my mid/late afternoon flight to Kuwait to catch up with the United nonstop to Washington…in order to get to work on time Monday morning! I was seriously excited about this flight, since ever since United added Dubai and Kuwait years ago, I still have yet to take either of these flights.

Rolled over in bed, kinda groggy, turned off airplane mode on my iPhone…and BUZZ BUZZ BUZZ a stream of messages came in. This isn’t unusual. I’m seven hours ahead of home, so lots can happen when I’m asleep. But, I worry when I start seeing alerts from TripIt and United…this can’t be bueno.

So…what’s about to follow. Anyone who’s read my blog for the last few years knows I very rarely have flight drama. I’m pretty lucky. Things rarely go wrong, and when they do things seem to only get better. Like my Dubai-Frankfurt-London that went mechanical so I ended up on the Emirates A380 in first nonstop to London. Like that. However, as you’ve seen in the last couple of months, my BFF Fiji Airways and I had some lovely times…and now, it’s time for Fiji Airways DBA United to join the party.

Kuwait to Washington…canceled. Wait, WHAT?!

Now, I know, why did I book Beirut-Kuwait-Washington? Main reason is I could clear an upgrade to business at the time of booking, but second reason is it’s a westbound redeye…which I love. I sleep on them fantastically, and when you land, it’s already afternoon in your departure time zone, so you’re ready to go. Oh, and a great friend of mine is currently working in Kuwait, so the five hour layover would allow us to have dinner…so what can go wrong?!

United…that’s what.

Seems the plane had gone mechanical out of Dulles five hours earlier, so they canceled the roundtrip. 2014 has been a very strange year for us that fly United. It feels like if you book a longhaul flight there’s at least a 25% chance it will cancel. I’m being mildly dramatic, but United has been almost that bad this year. That’s how I ended up with no flight home 18 hours in advance. I think I need a drink. Or coffee. Yes, definitely coffee. Off to Starbucks to get brain fuel. The view from Starbucks:

So, I drank coffee, and planned my future on ExpertFlyer. The only chance to get me home in time for work Monday was to get to Dubai, and get on the Dubai to DC nonstop. Only problem is it had one business seat left, and there was a snowball’s chance in hell of it clearing as an upgrade. There was no way I was going to fly 14 hours on that flight in coach. Not happening. Other options wouldn’t get me in to much later Monday, so I resigned myself to working remotely….

So, let’s see what the options are then. I could wait another 24 hours…either in Kuwait…and risk no upgrade, or try and get somewhere in Europe where I can take an upgraded flight on Monday. Hmmm, Kuwait has the advantage that I’d still be able to get dinner with my friend, and would likely be able to have a very relaxing day in Kuwait. It has the downside that United might not actually delivery a replacement plane as promised, and I might be stuck on some horrid routing out of Kuwait via Frankfurt or something with a long coach segment. I couldn’t take the chance of two more days out of the option, so I decided it was time to “go west young man” asap. Ok, options sorted, time to call United.

Skype…what did we do before you? Got a surprisingly solid connection AND an agent who was willing to go the extra mile to help out. She tried everything. The only upgrade space from Europe to the US was from Amsterdam, and she couldn’t get me to Amsterdam. Things were a right solid mess. Finally, I found something…Beirut-Istanbul-Frankfurt, overnight, Frankfurt-Amsterdam-DC….only downside was leaving Frankfurt at 6am, meaning barely 5 hours of sleep. Ugh. But wait, theres a problem…

I’m checked in on Kuwait Airways already from Beirut to Kurwait, and they can’t touch the ticket until I get off that flight. Ugh. Call Kuwait Airways…on 14 different numbers. In Kuwait. In the US. In Lebanon. In the UK. Every number I can find. Nobody can help me. Ugh. Website doesn’t allow you to un-do checkin. There seemed to be no way to get off the flight. But wait…”Rajesh” at the 15th number I tried had the cell phone number of the supposed Kuwait Airways manager at Beirut Airport! Seriously?! Don’t worry…talked to the person who answered for 1 minute before she hung up on me. Ugh.

Back to the drawing board.

Now, I need to give a HUGE congrats to United here. This agent spent over two hours on the phone with me trying to get things sorted. On a Skype connection that was often not great. She waited on hold (on my computer Skype) while I used my iPhone Skype to dial various Kuwait Airways numbers. She was an angel, patient, and genuinely just wanted to see me happy. Honestly, this one (long) interaction reminded me why I used to love flying United. If anyone has any idea of anything I can do to get her recognized, I’d appreciate it. Moving on…

The agent agreed to set everything up in my record, extensively note it, and I would head to the airport to get off of the Kuwait Airways flight. Since there’s no data roaming in Lebanon I’d have to pay $2.50 per minute roaming to call United and get the ticket reissued once I was off of the Kuwait Airways flight. At this point it was under two hours to the Turkish flight to Istanbul, the last westbound flight of the day, so I had no choice.

Off to the airport I go…

That’s where the next layer of drama hits…there’s a security line just to get into the airport…that’s 30-40 minutes or more deep. Fortunately the Turkish and Kuwaiti flights leave within 30 minutes of each other…but there’s two terminals, and I have no idea which one is in which. So, I head to the Kuwaiti one to get off the flight, and pray they will have a way to then get me to the Turkish one in time…inshallah.

1:15 before flight time, I finally reached the Kuwait Airways counter and they were astounded I didn’t want to be on their flight. “If I take you off this flight, you will be on your own, and we will not be responsible for anything else. Are you sure that is what you want?” YES YES, PLEASE! Finally, they get a supervisor…”oh, did you call me on the phone?” Seriously?! Did you think I was kidding?! Eventually they get me off the flight, and say “have a nice day.” Hah!

Call United…get put on hold…ugh…and that’s where a miracle happens. The Turkish check-in counter is right next to the Kuwait Airways one. I explain to the agent I have a reservation (and she can see it) and I’m on the phone with United now getting the ticket reissued. United answers, the record is documented as promised, yes, I am no longer checked in, please wait while I reissue the ticket…which takes 20 minutes.

My Turkish flight is now leaving in 50 minutes.

Finally, United tells me the ticket is reissued, Turkish agrees, and I have boarding passes. HOORAY! It cost me nearly $70 in roaming charges, but a small price to pay for solving the drama.

Things were good…until I got to immigration, where hundreds of Iraqis were in line in front of me, and the agents were processing them at the speed of molasses. I looked around for my friends from the day before, and fortunately spotted them in line. Allah is clearly looking out for me. They were quite excited to see me. I explained my emergency. I begged them to say something to all the Iraqis I’d be cutting in line in front of to make it ok. I was down to barely 30 minutes before departure and was desperate. I moved up in line…she said something to the people in line…they all started cheering and clapping. I have no idea what it was, but I thanked her profusely. Fortunately immigration gave me no trouble, and I was into the departures hall.

Don’t worry, all y’all will be invited to my Big Fat Baghdad Wedding. 😉

There was just something comical about a group of women in full abayas taking pictures of airport christmas trees:

Small sprint to the gate where, shocker, 10 minutes prior to departure they still weren’t boarding. Go figure. We left a little late, but I managed to grab an aisle seat in the first row of coach, so life was looking grand.

Turkish Airways flight 825
Beirut, Lebanon (BEY) to Istanbul, Turkey (IST)
Depart 15:35, Arrive 17:35, Flight Time 2 hours
Airbus A321, Registration TC-JRS, Manufactured 2011, Seat 5D

The inflight magazine was full of healthy new year tips. Who knew I should get a hair transplant and have ivf to have a miracle baby? I better get right on that…

I’m pretty sure my seatmate was dying of Ebola. Fortunately the middle seat was empty, but he curled up in a fetal position under a blanket in the window seat and started shaking violently. Ugh. He rang the flight attendant call button and asked for a doctor. He didn’t speak Turkish, and the flight attendants barely spoke English. Quote: “do you think you will die in the next one hour?” He answers no. “Ok, well there is no doctor. You will live until Istanbul.” Uhhh….yeah, I feel fantastic about this…

But hey, at least there’s Turkish’s best-in-industry economy catering:

I ate it, mostly to distract myself from my scary seatmate, and hoped that I would live to Istanbul…which I fortunately did, using hand sanitizer every five minutes or so. I even ate the sketchy potato salad. I figured I was likely going to get Ebola anyways.

Security was a snap in Istanbul, short wait, and I headed off to the lounge for a bit of down time. Despite nearly doubling in size the lounge was still absolutely packed. I’m convinced you can get into the Turkish Airlines lounges if you have a pulse…there’s no other way to explain how constantly packed they are. Enjoyed some baklava and turkish coffee, and then it was time to continue westward.

Off to the gate for the Frankfurt flight, which was now showing completely sold out on ExpertFlyer. I figured it couldn’t hurt to ask if I could switch from my middle seat to a bulkhead…or an exit row…or anything. Nope, flights completely sold out. Ugh. Start talking to another guy who has his United 1K card out in the boarding area, and we talk about how packed the flight is. He’s in a middle seat in coach too, so we agree it’s going to be a pretty lousy flight. Time to board, and I’m in front of him in line…

BEEP BEEP BEEP when I scan the boarding pass. Agent punches on the computer….operational upgrade to business! SCORE! United had rebooked me on a full-Y fare, and I guess that plus Star Alliance Gold was enough to move me up on a sold out flight. Score! Unfortunately my new friend wasn’t as lucky…sorry Charlie.

Turkish Airways flight 1597
Istanbul, Turkey (IST) to Frankfurt, Germany (FRA)
Depart 19:45, Arrive 21:55, Flight Time 3:10
Airbus A321, Registration TC-JSH, Manufactured 2013, Seat 3B

Typical Turkish welcome aboard orange juice:

…and some turkish delight to go along with it:

Appetizer plate, cheese, and dessert…this would be a full meal on many other airlines!

Choice was fish or pasta, so I went with the pasta since fish on places scares me. It was pretty bland in a bit of butter/cheese/etc sauce, but I managed to eat a little of it. Not one of the better meals I’ve had on Turkish.

Landed on time in Frankfurt, and Lufthansa was fully in the swing of Christmas:

On the way home from my South Pacific part of the trip I’d stopped overnight in Frankfurt, and rather enjoyed the Le Meridien so I’d booked in there again. The check-in agent recognized me, and so I said “when you said you hoped to see me soon, I had no idea it would be THIS soon!” We both had a good laugh. This time I decided to take the junior suite in the historical wing which was nice, but had no temperature control at all…I opened the windows to cool things down, which seemed to do an adequate job. 10 minutes later, fruit and cheese and a bottle of wine showed up to the room. I like this hotel!

Now, to call United, and find a way home. It’s important to note it was 11p at this point, and I was on a 7a flight to Amsterdam currently with a 4 hour connection. That just wasn’t acceptable. We try every possible combination…he thinks he has me on Geneva…with an upgrade…which is funny because there are no seats to assign. It appeared they were overbooking it in business with the intent of upgrading some people in first. Yes please!

Unfortunately, he couldn’t get it to confirm, so it was back to the 7a to Amsterdam. Ugh. At this point, the wildcard came out: “as a loyal elite member you don’t deserve to be treated like this…let me see what I can do.” He put me on hold for nearly 30 minutes, checking back every few.

Before I knew it, he had me confirmed in a J seat on the nonstop Frankfurt to DC. Yeah, it was a middle seat, but it was three hours more sleep, and nonstop. I couldn’t thank him enough. The flight was J1 on expertflyer, so he’d managed to get me rebooked into the last business class seat on the plane. On a W fare with a global upgrade. This was to be the second time in 24 hours United agents went the extra mile for me. By the time I woke up the next morning I noticed it had somehow been switched from J to upgrade space, but whatever. I was on a nonstop!

…and yes, reflecting on this…maybe I should go for 1K next year…

Slept like a baby for a full 7 hours, Starbucks at the Frankfurt Hbf in the morning, and train to the airport. Straight through security and to the Lufthansa Senator lounge. My usual salami and cheese for breakfast, and soon it was time to board.

When I got to the gate, I asked the agent…I know two seats are open in first. If you upgrade anyone, or if there are any no-shows, could you please keep an eye out for a window or aisle seat for me? She was very happy to help…and after processing upgrades to first got me a window seat. Wow, fantastic service!

United Airlines flight 998
Frankfurt, Germany (FRA) to Washington, DC, Dulles (IAD)
Depart 12:00, Arrive 15:05, Flight Time 9:05
Boeing 777, Registration N769UA, Manufactured 1995, Seat 9A

Today was a rare treat on United…Château Mouton Jeffschild…delicious!

Wow…and TWO pieces of salmon. United must be feeling rich these days. The salad seemed higher quality than usual too…something must be up…

…and the mushy veg and meat. In fairness, the steak was only cooked medium well today instead of hockey puck, so it was definitely a good day for United!

…I’m addicted to these sweet crackers with the soft cheeses.

Caramel, and cherries today. Just two cherries.

…and that marked the end of 7 very intense weeks of traveling. Over 70,400 miles by air, 12 new countries, and a heck of a lot of exhaustion. So much that I canceled my annual New Years trip and stayed home for the first time in 12 years. Final travel map from two points of view:

map map-1

So, lessons from this trip? I had am amazing time, saw so many new places, and really got an insight into so many regions. I explored more of Australia’s big cities, tons of South Pacific islands from developed places with lots of resorts (Fiji) to smaller less populated places like Nauru and Kiribati. I dived and saw the 70% of the Earth covered by water in East Timor, Fiji, Solomon Islands, and Samoa. I got an insight into perhaps the world’s biggest conflict in Israel and Palestine. I saw an amazingly vibrant place in Lebanon which seems to be the epicentre of all the regional skirmishes going on…but faces it with one giant party…and don’t forget nights in Frankfurt, Zurich, Seoul, Narita…it truly was a blessed trip.

25 countries to go…beginning VERY soon….. Lake Malawi, Lemurs, Stone Cities, Jambiyas, Qat…and Puttin’ on the RIX!

Washington to Beirut, Lebanon with United and Lufthansa

Airports, Business Class, Israel, Lebanon, South Pacific Tour 2014 6 Responses »

Dec 302014

Soooo catching up. I landed from Israel (via Zurich and Newark) on Tuesday late afternoon. My productivity in the next 48 hours would be stunning. Two days of work. Several loads of laundry. Two hockey games (won both – woooo). Oh, and I had to plan the last part of this trip. Yes, this trip was so complex (five weeks in the south pacific, nearly a week in israel, then a few days in Lebanon) that I hadn’t even thought what I would do with my approximately 48 hours in Lebanon. Planning accomplished. It was exhausting 48 hours, but the end was in sight!

I had tried hard to stay on European/Middle Eastern time my 48 hours in DC, but 10pm hockey games have a way of derailing that. Especially since that means 12:30 to bed best case. However, I made a point to get up both days at 5am. My theory was better to run on less less than to be at a point where I would be groggy until early afternoon once I got to my destination. So, up at 5am, work from 6-3, and I was off to Dulles. I absolutely love the new Silver Line and how easy it makes it to do a straight shot from downtown DC to Dulles in 45 minutes plus a 15 minute bus ride.

Pre-check was a breeze, and soon I was enjoying a glass of Château le Jeff and some delicious Tillamook cheese in the United club with my favourite bartenders.

So, why Amsterdam? It’s a fair question. First, it was the only routing where an upgrade would confirm with a systemwide upgrade at the time of booking. Secondly, the 18:30 departure gave me an extra hour over the other options. Third, it also meant I wouldn’t be sitting in Frankfurt for 6+ hours between flights. Oh, and fourth, I’d never flown the IAD-AMS route in all my years with United. Winner, winner, chicken dinner!

Time to board!

United flight 946
Washington DC, Dulles (IAD) to Amsterdam, Netherlands (AMS)
Depart 18:30, Arrive 8:05 next morning, Flight Time 7:35
Boeing 767-300, Registration N647UA, Manufactured 1992, Seat 7H

Boarded, and had a really weird feeling….oh yeah, it’s seat 7H, the same seat I was in 48 hours prior flying from Zurich to Newark. Hahah, at least I knew what to expect in theory.

So, what’s for teh nomz tonight?

Expectations were low after the flight a couple of days ago, and hey, things couldn’t get any worse. When my flight attendant saw this:

…at least a refill was offered. Refills on PDBs are always welcome – and a pleasant surprise when they happen. My seatmate was an interesting fellow who I chatted with for about five minutes during boarding, he was impressed with the approximately 50 words of Dutch I speak, and then we minded our own business for the rest of the flight. Can’t complain there!

Once in the air, service was quick, and it was time for more Château le Jeff and some split cashew parts:

Now, I give United a hard time for this all the time, thinking how much can this really save to serve cashew pieces instead of whole cashews. Then, a few days ago, I was visiting the fam in Minnesota over Christmas, and finally found the perfect comparison:

Yes, you see that right, Cashew Halves and Pieces are $3.50 a pound and Whole Cashews are $6.65 a pound. So, United is saving at least $3.15 a pound on Cashews. In fairness, Fleet Farm is a discount farm supply store and has pretty low nut prices in general, but I imagine in bulk United saves even more. So, at a minimum of $3.15 a pound in savings, lets assume they serve only two pounds per flight ($6.30) and they have approximately 250 flights a day with nut service ($1985) and 365 days a year that’s over $724,000. Wow, that’s not peanuts!

(See what I did there? Peanuts? Cashews)

Anyways, tastes the same, savings are real, blah blah, moving on…the salad was tasty, but yet another embarrassing appetizer. Seriously United, these are terrible…it can’t be that much more expensive to notch it up just a little. One little slice of tuna. Sheesh. What does that cost United, maybe a dollar? Give me a freaking McDonalds Cheeseburger, it’s the same price and I’d like it more!

The short rib, however, was quite tasty, and worthy of finishing. I never get it…the vegetables on United are almost always pretty good, but that’s it. Who knows!

Cheese plate #1 of 2. Seconds requested, and happily provided. This crew was a huge contrast to my Zurich-Newark crew 48 hours prior. They were cheerful, helpful, kept the refills flowing and gave a genuinely nice atmosphere. It really does prove that the crew can make all the difference.

Tonight’s sundae choice was “hot fudge and cherries.” The cherry count was a less than generous two. 😉

Landed in Amsterdam about 10 minutes early on the Polderbaan and after a 20+ minute taxi we were at the terminal. I had to enter the Schengen Area to fly to Germany anyways, so I figured I’d clear immigration and get Starbucks, forgetting that there was now a Starbucks in the departures area. Oh well! Gave me a chance to pass by the excellent airline/airplane memorabilia store:

After Starbucks I went back through security, spent a little time in the lounge, and then it was finally time for my flight to Frankfurt.

Lufthansa flight 989
Amsterdam, Netherlands (AMS) to Frankfurt, Germany (FRA)
Depart 10:50, Arrive 12:00, Flight Time 1:10
Airbus A320, Registration D-AIZS, Manufactured 2013, Seat 12C

Not much to say. Beverage service (had a Coke Light) and a small sandwich offered (which I skipped – sketchy airline sandwiches after the South Pacific just scare me) and we landed about 15 minutes behind schedule in Frankfurt due to late arrival of aircraft.

Of course, I had a hike from the A to B gates in Frankfurt PLUS passport control to contend with. Most of the folks in the queue looked “non-German” so I decided to use my decidedly awful German as an excuse to go past them and telling them I was in a hurry. Figuring they wouldn’t understand…and thinking they’d think I was saying something important…worked and saved me 10 plus minutes…then I got to the gate and…30 minute delay “for operational reasons.” LOL, ugh.

So, went up to the counter, and asked about the possiblility of an upgrade with a United Global Upgrade Cert. I knew the cabin was empty based on seatmap (they had 36 seats, only 4 showing taken on seatmap 15 min before departure) and the agent confirmed this. But here’s where things got really, really weird.

“I am so sorry, this flight is one of a select few flights moved to our new computer system as a pilot and only electronic upgrades are available. We did inform United of this.” So wait, you told United a few pilot flights would be in a new system with new upgrade procedures, and you update them in advance which ones those will be so they can do electronic instead of paper upgrades? I’m not buying this bro. Supervisor please.

Supervisor arrived, shifted from foot to foot uncomfortable, but stuck to the party line that United should have known better. Um, dude, no, I’m not buying it. You really think the communication between Star Alliance computer systems is that seamless? This is the partnership that has relied on paper certificates until 2014. Not. Buying. It. He insisted. So, I went for the Hail Mary.

“Fine, if the computer won’t let you do it with the paper certificate, maybe you can give an operational upgrade for operational reasons.” Nope…”only if the flight is oversold. If I press that button without oversell I can lose my job.” Ah German logic. Ugh. Coach it is for me.

Lufthansa flight 1306
Frankfurt, Germany (FRA) to Beirut, Lebanon (BEY)
Depart 13:05, Arrive 17:55, Flight Time 3:50
Airbus A321, Registration D-AISP, Manufactured 2009, Seat 26C

So, fortunately the middle seat next to me was empty, and I had a few extra inches of legroom thanks to the exit row. So what was worse than business? Well, business was empty so I would have had a whole row. More crew attention, and maybe a slightly better meal. Other than that, this flight wasn’t too bad. Yes, this is an economy meal:

Landed right on time, and made a beeline for immigration, where things got really strange, really fast. Waited about five minutes for an officer, and the exchange went something like this:

Him: “Why are you coming to Lebanon?”

Me: “Tourism”

Him: “How long are you staying?”

Me: “Four Days”

Him: “What will you see?”

Me: “Baalbek, Byblos, Beirut nightlife.”

Him: “Ok, you ever been to Palestine?” I hadn’t expected the question to be so blatant, and certainly wasn’t going to admit I was there three days ago AND came back to the US in between, lol, I don’t think the concept of mileage runs would have played well.

Me: “No I haven’t”

Him: “How about Israel?”

Me: “No, never.”

Him: (looking at me) “I don’t believe you. You have lots of stamps. Who you work for? CIA? Mossad?”

At this point, I pretty much considered soiling myself, lol. Agent left the counter, and escorted me to a side room where I waited for about 20-30 minutes. I started going through my phone deleting photo albums, removing all evidence of travel to Israel, etc. After about 20-30 minutes an agent came in and continued. Same basic questions…why was I here, what was I doing, etc.

Then, we got down to “where do you work.” I showed him business cards, showed him other evidence, offered to show him access to work e-mail on my phone….he seemed annoyed. I got the impression he was annoyed at a trigger-happy initial investigator….he called my hotel to verify I had a reservation…and that was good. He actually apologized for the inconvenience, and told me to enjoy Lebanon.

Two hours later, it was time to leave the airport and start the last leg of the adventure!

Older Entries Newer Entries