SPG | Jason Around the World

Hotels in Chennai, India

Chennai 2015, hotels, India, Restaurants No Responses »

Jul 242015

I was in Chennai a total of 12 nights, and because I was getting a bit behind on requalifying for Starwood Platinum status this year, I figured I’d use the opportunity (especially weekends) to do a bit of hotel hopping. I usually end up with a few throwaway stays at local DC properties every year to requalify, and at around $75 each it adds up. So, I figured I’d deal with a bit of inconvenience in Chennai in order to save myself that cash.

There are five SPG properties in Chennai, and the closest to my client was the Aloft. Now, I read that it’s perfectly nice, clean, etc, but it would only save me about 20 minutes on the drive and I’d really prefer a full service option. I knew the ITC Grand Chola was the nicest of the options, and it was a tossup between the Le Meridien and the Westin. I probably should have tried all three, but ended up doing just the ITC and the Westin. The stay pattern was 1 night Westin, 4 nights ITC, 1 night Westin, 1 night ITC, 1 night Westin, 4 nights ITC. I did it this way because the first night was a weekend, so changing mid-day was easy. Then, I gave myself four days to settle in, before a few mid-week and weekend changes and finally the last several at the ITC so I could do any needed laundry/etc.

Three of the changes were on weekends, so were very easy to do, but three were on Wednesday, Thursday, and Friday mornings. My pattern was to get up early, grab a quick breakfast, change hotels (they’re a 10 minute drive apart), check in if possible, then head to the client. Big credit to both hotels, all three mornings they let me check in approximately 7/7:15am for the day. They were absolutely fantastic on this front.

I’ll compare the two properties on six metrics: room, transportation, lounge, restaurants/food, service, platinum benefits, and finally value for price.

Room: all three times I stayed at the Westin I was given a room on the executive floor. They were standard sized rooms, and as far as I could tell the amenities weren’t upgraded. The air conditioning worked well, the rooms were all very clean, and they had everything that was needed and expected. Additionally, they always stopped by a few times a day offering more bottles of water, as well as turn-down service.

At the ITC Grand Chola, my first two stays I was upgraded to a Towers room. The room was huge, probably about 550 square feet total. It had a huge washroom, with separate shower and toilet cubicles. There was also a standalone tub, as well as drawers and changing area. The AC actually got frigid, and perhaps the coolest part was that everything from lights to AC to TV was controlled by an in-room iPad. On my third stay, I asked about a suite upgrade. They said it would likely be possible, but I would have to pay the rather significant difference in the luxury tax. Luxury tax is assessed on the rack rate of the room, and because of this they usually don’t do suite upgrades. After reminding them that my corporate rate had luxury tax waived they agreed and upgraded me to a rather huge suite. I’ll let the pics do the talking, but I’d estimate it was 800-900 square feet minimum. It made for a very comfortable four nights!

Clear edge in room goes to the ITC Grand Chola.

View from the executive floor at the Westin:

Suite at the ITC Grand Chola:

Transportation: I only used transportation from the ITC Grand Chola twice, and that was the hotel car to the Westin and later to the airport. It was slightly overpriced, but plenty comfortable. The nice thing about the Westin was that my corporate rate had free airport transfers included. The pick up at the airport on my arrival was perfect, and they had cold towels and water waiting in the car which was much appreciated in the Chennai humidity. For my later stays, they arranged to pick me up at the ITC Grand Chola instead, and at the end of the stay transfer me to the ITC Grand Chola. Quite nice of them considering the rate specifies airport transfers and not just “transfers”. Other than that, I had a driver to my client, and used Uber for personal transit which also worked equally well from both hotels.

Clear edge on transportation to the Westin.

Lounge: So, my complaint on the lounges isn’t the fault of the hotels. Tamil Nadu state where Chennai is located was in the middle of local elections, and thus declared a number of “dry days” where alcohol couldn’t be served. At one point, it was three days in a row. To the credit of the lounges, they still offered snacks and non-alcoholic drinks.

The Westin had a proper lounge on the executive floor that was open from 1830-2130 every day, and the drinks flowed freely. Very freely. Many of the residents were in the hotel for weeks at a time, and had bonded, and it was expat drinking hour every night in the lounge. Mixed drinks, wine, beer, you name it, and plentiful snacks to the point you could easily make a meal out of them….and if you stayed until 2130 you probably would!

The lounge at the ITC was located in the lobby of the hotel, and available to all Towers and ITC One guests. Not sure what ITC One is, but being in the towers I got to use it. They had four hot snacks and a few cold snacks which rotated (seemed to be the same menu every monday, same every tuesday, etc), as well as plenty of free-flowing drinks and super friendly staff. The happy hour was shorter – only 1800-2000, but they got really generous the last 15 minutes and I ended up with 2-3 drinks sitting around several times.

I would have to declare the lounges a tie – both had plentiful snacks and drinks as well as super friendly staff.

Restaurants/Food: At the Westin I had breakfast every day, as well as room service dinner one night. The breakfast was plentiful, with lots of breads and danishes, some fruit and other options, as well as eggs, pancakes, etc cooked to order. There was also proper American bacon, which they would cook well done and crispy upon request. There were also several warm Indian options as well. The coffee was also good, with espresso drinks also on offer. I had a sandwich from room service one night which was good and reasonably-priced, and delivered quickly and warm. One nice thing to note, the Westin is also a short walk to the Phoenix Marketcity Mall, which has several good food options including Nandos, California Pizza Kitchen, Hard Rock Cafe, Starbucks, Dunkin Donuts should you get sick of hotel fare.

The breakfast at the ITC Grand Chola was simply amazing. Eggs made to order, tons of breads, pastries, etc, and an amazing assortment of fresh fruit every day. There was also a full Indian options hot bar, etc. By my second day they had my coffee preferences down, and I didn’t even have to ask and a double espresso would show up within two minutes of sitting down. There were also six to seven restaurants, but most evenings I was too tired to bother. Plus, they were a bit high priced, although delicious. I had dinner one night at their north Indian restaurant Peshwari, and it was a set menu for one and absolutely delicious. Pics below. I also ate in their cafe several times, which had really good sandwiches for both breakfast and lunch. It was also slightly overpriced, but made an easier light meal than the sitdown restaurants.

Slight edge goes to the ITC for a slightly better breakfast, and tons of great restaurant options.

Westin Breakfast:

Breakfast/buffet restaurant from above at the ITC:

Dinner at Peshwari at the ITC Grand Chola:

Amazing fruit for breakfast at the ITC Grand Chola:

Service/Common Areas: Can’t say enough here about both properties, because service was uniformly fantastic. Staff would remember you after one interaction, and upon returning after hotel hopping I was warming welcome back. I was doing PT for the shoulder surgery throughout the stay, and requested an umbrella from the concierge to help with exercises. Both hotels remembered, and brought me one on my second stay without asking. People genuinely seemed to love their jobs and care that you enjoyed your stay.

Both hotels win here in a big way.

Lobby in the Grand Chola:

Group of eye surgeons having a conference at the hotel taking a group pic, lol:

Poolside at the ITC Grand Chola:

Platinum benefits: At the Westin, got an upgrade to the executive floor, lounge access, happy hour, and a coupon for a free drink (beer or wine) via either room service or in the restaurants and bars. I chose a glass of wine sent to my room both stays, and the third there was no love because it was a “dry day.” At the ITC, I was upgraded to a Towers Room twice, and the third time to a huge suite. This included lounge access.

Slightly edge in this category to the ITC, only because I was consistently upgraded to a larger room.

Welcome flowers and sweets in the suite at the ITC Grand Chola:

Value for Price: Both hotels were the exact same price with my corporate rate. Since I rated the ITC Grand Chola higher in most categories, I’d consider it an excellent value for price. For the Westin, I’d still call it a very good value for price.

Hope these are helpful!

Seoul to Frankfurt in Asiana 747 First, overnight in Frankfurt

Airports, First Class, Flights, Germany, hotels, Restaurants, South Pacific Tour 2014 No Responses »

Dec 092014

Woke up pretty early, and considered taking the hotel shuttle down to the subway station to grab some Starbucks, but it was absolutely pouring rain out, so rested around the hotel a bit before giving up and catching the KAL Limo Bus back to the airport. I was the only one on the bus until the last stop, so had my own luxury coach:

No traffic at all, took barely an hour to get to Incheon Airport, where Heaven awaited me:

I’ve had every name under the sun on my Starbucks glasses – Justin being the most common, but also Jadon, Trason, Mason, you name it. This was a new one, however:

Friends had told me that after check-in, Asiana agents would escort you through security and passport control, all the way up to the lounge. Well my agents were friendly and helpful, but after they escorted me to the security line they left. No big deal at all, and I actually get kind of uncomfortable with people being overly helpful, but was just surprised based on what others had told me.

I had about two hours to kill in the lounge, which was nice, and I had a couple glasses of champagne while catching up on this blog a bit, and soon it was time to wander to the gate for the main event. Again, I’d been told there was an escort from the lounge to the gate, but no such thing was mentioned.

Asiana Flight 541
Seoul/Incheon, Korea (ICN) to Frankfurt, Germany (FRA)
Depart 12:50, Arrive 16:35, Flight Time 11:45
Boeing 747-400, Registration HL7418, Manufactured 1994, Seat 3A

Not one, but two stellar champagnes were on offer. Pol Roger Cuvee Sir Winston Churchill 2000 and Charles Heidsieck Blanc des Millenaire 1995. I give Asiana a lot of credit for not taking the easy way out with Krug or Dom, and offering two different stellar champagnes. I went with the Pol Roger, and wasn’t disappointed at all.

Two bonus nights in Nadi

Fiji, hotels, Restaurants, Scuba, South Pacific Tour 2014 2 Responses »

Nov 152014

In order to boost my stay count with Starwood, I used my iPhone to book the two unexpected nights in Fiji one at the Westin and the second back at the Sheraton again. The properties are right next door to each other, so figured I would compare them. Caught a taxi to the Westin, where the bellman was nice enough to drive me over to the Sheraton to retrieve my bag of scuba gear I’d left there, and then checked in.

They were rather reluctant to upgrade, and offered an ocean-view or such standard room at first…but only with two double beds. I pushed a little harder, and the agent agreed to go consult her manager. I reminded her it was just one night, and I was staying to compare them to the Sheraton. I thought maybe a bit of friendly competition might help. Well..ended up with a “one time only” upgrade to a royal suite, which I guess isn’t usually available in the standard upgrade pool. Took the buggy to the room with my bags, and the buggy driver mentioned to me that both John Travolta and Mel Gibson had stayed in. SCORE!

Living area:

Quito, Ecuador

Attractions, Bolivia and Ecuador plus Medellin, Ecuador, hotels, Restaurants No Responses »

Jun 062014

It was nearly 7:30pm already by the time I reached my hotel, the Sheraton Quito. Nice touch number one: was met carside by the valet/doorman with an umbrella, so I didn’t get too terribly wet in the downpour. Now that’s service…and from a Sheraton! Check-in was pretty slow, taking nearly 20 minutes, but after asking if there might be any suites available for upgrade, they did find a nice junior suite for me.

It was happy hour, and I had lounge access, so decided to go check it out since it was still pouring rain. I was the only person in the lounge, and had a few small munchies and a couple of glasses of wine while I waited for the rain to let up. The hour I was there, I was the only person in the lounge…which kind of made me wonder why they had it open. After an hour of browsing the local area for places to eat, and the rain letting up to a steady drizzle, I decided to first go for a walk around the block. Couldn’t find either of the places I was looking for, but did manage to find a local ripoff of the Pinkberry frozen yogurt chain in DC. Or maybe this came first…not sure.

Didn’t find anything in my wander, so headed to the huge shopping mall near my hotel. Nothing that looked special there, and so far a TGI Fridays was looking like the best bet. It was almost 9pm at this point and I was getting seriously hungry. One more loop around the block, and I found a Chilis, lol. I was hungry, and it sounded good…plus the rain was getting heavier again, so I went in. Are you serious….a 2 hour wait for a table…maybe 90 minutes at the bar? I’ll pass.

Kept walking back towards the hotel and came across a little steak place right across from the Sheraton whose name I can’t remember. But hey, they had sangria, so all was not lost:

Unfortunately, my steak was terrible. It was way overcooked, and way too gristly. I guess my expectations were just too high after having great steaks all over south america. Oh well! At least it was filling. Decided to skip on desert, call it a night, and get up early to explore.

Still managed to sleep in until nearly 9am, just in time to go up and grab breakfast in the lounge. A decent selection of hot and cold items, and plenty to fuel me for the day. Once again, I was the only person in the lounge. I was beginning to wonder what was going on. There were wedding decorations all over the hotel, so clearly it was pretty full, but for whatever reason nobody was using the lounge. Oh well!

Went downstairs and asked the bellman to get me a taxi to go explore, and he highly recommended using a hotel car and negotiating a rate for all the stops I wanted to make. I had three stops planned, and the driver was more than happy to negotiate a flat rate for 6 hours. Sold…I wouldn’t have to worry about finding cars, leaving things in the car, etc. Maybe cost $20 or so more in the end, but well worth it to not have to think about safety/etc.

First stop was the TelefériQo (get it? Teleférico and Quito combined? Clever) which is a cable car that starts at about 10,000 feet and rises to nearly 13,000 feet and was supposed to have great views over the city. Paid my $8.50, and got a Sacagawea in change…I never even see those in the US, but apparently they’re alive and well in Ecuador. This was one of many times I got one.

There was absolutely no line, got my own gondola, and up I go. But first…let me take a #selfie

Great views of the city from the Gondola…I was getting a bit of fear of heights at this point….

At the top, I paused briefly to catch my breath…and start a hike further up the mountain. First stop was a small church:

Short Stay in Medellin, Colombia

Bolivia and Ecuador plus Medellin, Colombia, hotels, Restaurants 2 Responses »

Jun 022014

Unfortunately, I didn’t get many pictures for this part of the trip. I’ll chalk it up to good conversation and not really “playing tourist.” Despite that, I got a fantastic intro to Medellin!

It was nearly 3pm by the time my taxi safely delivered me to my hotel, the Four Points Medellin. The taxi fare was fixed from the airport, so there was no need to negotiate or anything. So far, I was enjoying Medellin – all the people I encountered were quite pleasant, and the city seemed quite green, clean, and fairly orderly.

Got to the check-in counter, where I had to wait more than ten minutes to check in due to just two other customers in front of me. Then, ran into part one of the problem – neither of the front desk workers were willing to (or were unable to) speak any English at all. I finally got my point across to them: I wanted to check in, I was an SPG platinum member, and would prefer an upgraded room or suite with one bed. Unfortunately, the hotel was completely sold out, and the only room they could give me on my cash and points rate was a basic room with two beds. Ugh. After discussing for a bit they told me to go up and use that room, and they would see in an hour what they could do.

Got to the room, and it was clean and comfortable enough, with plenty of outlets/etc, and the air conditioning worked quite well and the room was a comfortable temperature. More importantly, the speed of the WiFi was quite good, and I had no trouble doing a high-bandwidth teleconference for work. After about an hour they called back, and they had indeed found me another room. Would I like a room with a patio and a king bed? Absolutely…and they sent staff up to get my bags and do the move for me. Quite a nice touch, although still not a single word of English was spoken by anyone.

The view of the patio in the upgraded room:

Unfortunately, I got stuck on several work calls in a row, and it was after 5pm when I was finally able to venture out and explore. First stop was a quick trip to the mall/grocery store around the corner to stock up on water and a few basics. It was a very modern well-stocked store that would have been at home anywhere in North America – I was incredibly impressed.

After I got back to the room, I managed to get in touch with Judd, a member of FlyerTalk who I’d been getting some advice from on things to do. Unfortunately it was really to late to go explore the city, but he was walking over to my hotel, and there was a good place to get a beer within walking distance. Count me in! He’s an Australian who’s been working in Medellin for a couple of years, and had some fantastic insights into the city. I love meetings like this, because you get a much deeper appreciation in a much shorter time when someone who knows the city well offers to show you around.

Found a nice quite place for a beer maybe a 10-15 minute walk from the hotel, or two…or three. I forgot that Australians consider drinking a competitive sport! By this point we were quite hungry, and it had started to rain, so we hopped in a cab to find somewhere to eat. I’ve forgotten the names of all the places we went, but hopefully Judd will chime in and I can update this post. We ended up for dinner at a brewpub type place, that had hundreds of bottled beers on the menu, along with their own homebrews which were really quite good. Add in a quite good burger and it was the perfect end to to a long day. No, I didn’t get to go out and play tourist, but with work running way longer than planned, I still feel I got a nice intro to the city…and can’t wait to go back!

After a good night’s sleep I was up early for a short run around the neighbourhood, and it was nice seeing the city come to life. Check-out of the hotel was slow and inefficient, just as check-in had been, but the staff were incredibly friendly and tried hard. They just seemed very new and unsure of how to handle some rather basic procedures.

Mid-morning Judd and his wife picked me up at the hotel, and offered me a ride to the airport…with a stop at a local restaurant for breakfast on the way. It was absolutely delicious, good local food (including chicharrón – YUM) and supposedly the President (I believe it is?) stops by here when he’s in Medellin as well. Good, local, non-pretentious cooking…and it was the absolute perfect ending to a short into to the city.

I’m incredibly grateful to Judd and his wife not only for showing me around, but also for the lift to the airport. Their generosity made this short stop so, so much more than it would have been otherwise, where I would have been at the whims of TripAdvisor etc! Soon after a late breakfast they dropped me at the airport, and it was off for the next stage of the adventure!

Podgorica to Belgrade, Serbia on JAT, Metropol hotel

Airports, Flights, hotels, Montenegro, Serbia, Tajikistan Moscow Serbia and Montenegro No Responses »

Dec 272013

Check-in, security, and immigration were a breeze in Podgorica. The airport is so small there’s no real gates, just one large room on the other side of immigration with multiple doors leading out to busses. There was a VIP lounge as well, but unfortunately (for some odd reason) Air Serbia had no agreement for business class passengers to use it. Yes, I said Air Serbia. So what happened to flying JAT? Well, for once, I trusted my travel agent (who knew JAT was gone) that I was JAT, but they’d actually rebranded several months prior to Air Serbia when Ethihad took a 49% ownership stake.

Air Serbia flight 173
Podgorica, Montenegro (TGD) to Belgrade, Serbia (BEG)
Depart 15:40, Arrive 16:30, Flight Time 0:50
Airbus A319-100 Registration YU-APE, Manufactured 2007, Seat 2A

15:40 came and went, and no sign of boarding, although the area leading to the door outside was a madhouse. Finally 5 minutes after scheduled departure, the floodgates were open, and everyone madly rushed our plane:

I was expecting the usual crappy Euro Business by this point, but it was proper 2×2 US-style seating up front…quite nice!

Quickly was asked for a pre-departure, and I asked if by chance they had sparkling wine. She went to the galley, and brought it on a tray with my glass to pour in front of me, and OMG it was Veuve! Now THAT is seriously impressive on a 50 minute flight gate to gate!

Istanbul to Moscow Vnukovo on Turkish in business, and the Sheraton Moscow

Airports, Flights, hotels, Russia, Tajikistan Moscow Serbia and Montenegro, Turkey 3 Responses »

Dec 142013

Fortunately my flight out of Istanbul wasn’t all that early, but I decided to try and get an early start to “enjoy” the Turkish lounge, crowded as it usually is. It’s a good thing I did, because traffic was nightmare-ish this morning, and took well over an hour to get to the airport. Due to that, it was also going to be much more expensive than on the way in. I had 74.60 lira on me, and prayed it wouldn’t go over that. I had some dollars and euros as backup, but didn’t want to get in a negotiation.

Pull into the business class check in and the meter reads? 74.32 lira. Obviously, I’m doing something right! w00t for that!

Business class checkin was quick with zero line, as was passport check and security. I was curb to lounge in 15 minutes max…for once Istanbul airport is redeeming itself to me. Of course, the lounge was mildly packed, but I not only found a seat, but one with a power outlet. This day keeps getting better and better, Time for a snack! Mmmm…baklava!

Soon, it was off to the gate. Boarding only started 20 minutes before departure…this was not looking good…except…upon boarding it was “new” style A321 barcalounger business class…and only 3 of the 16 seats were taken. I’m obviously living right today!

Turkish Airlines flight 415
Istanbul, Turkey (IST) to Moscow, Vnukovo, Russia (VKO)
Depart 11:45, Arrive 16:35, Flight Time 2:50
Airbus A321-200 Registration TC-JSG, Manufactured 2013, Seat 2F

I was glad to see that even though the flight was shorter, and with real seats, we had the chef again! Hahhahaha!

…and pre-departure fresh-squeezed OJ is always welcome!

Tunis to Yangon via Hong Kong on Lufthansa First + Thai A380

Airports, Flights, Germany, Hong Kong, Myanmar, New Years 2012-2013, Thailand, Tunisia No Responses »

Jan 212013

Slept nearly 10 hrs, and woke up feeling even more like death than the night before. Ugh!

Went to the Sheraton Executive lounge for the breakfast, where there was fresh-squeezed orange juice. Fantastic. I think I had 3 or 4 glasses, along with several espressos, and began to feel marginally functional. Rather than deal with a cab, I decided to take the hotel shuttle to the airport for 10 TND, and be at least marginally more comfortable.

Check-in for Lufthansa at Tunis took an eternity – or at least it felt like that. Waited in line for at least 15 minutes, and even then they could only check me in for the first segment to Frankfurt…and seats? It was one of those old 1980s sticker maps where they peeled a sticker off a sheet with your seat assignment. Once all the stickers were gone, there were no more seats. Anyone have a clue why Tunis operates SO old school? It’s as if they’re not connected to any global systems at all!

Through immigration and security, and into the TunisAir lounge which is used by Lufthansa. First time in ages I’ve seen a lounge where smoking is permitted…ug. Not what I needed with a horrid cold and congestion already. Combine that with three or four sick people in the lounge who made me look like I was a rolemodel of health, and it wasn’t the recipe for the best time. I was ready to get out of there! The lounge did have a buffet and drinks (I did have one glass of wine…it kills germs, I swear) but I didn’t explore it much so can’t really comment on the quality.

Lufthansa Flight 1323
Tunis, Tunisia (TUN) to Frankfurt, Germany (FRA)
Depart 13:40, Arrive 16:25, Flight Time 2:45
Airbus A319, Registration D-AIQF, Manufactured 1991, Seat 2F

I honestly don’t remember this flight too much. We boarded just 5 minutes before departure, and ended up leaving nearly 20 minutes late…getting into Frankfurt 20 minutes late. This brought my connection down to barely an hour….totally doable, but definitely not optimal in Frankfurt. There was a full meal offered with two meal choices, but I skipped it so can’t comment on it. Seemed to be the pretty typical Lufthansa meal, nothing overly special. I spent most of the flight dozing in and out and watching some tv on the iPad…just trying to get through it.

The one big disappointment upon landing in Frankfurt – although we were at a remote bus gate, there was no car transfer waiting for me. I had to take a bus to the terminal, and use the regular security lines with everyone else. I’m not complaining, but part of the reason I’d booked a first award was that being sick I wanted the absolute minimum time standing around and waiting, and wanted to be as comfortable as possible. Waiting in a cold bus, and long hot security lines…not my idea of fun. Service failure: Lufthansa.

Got to the lounge in Frankfurt with about five minutes to use it, but that was enough time to get a few glasses of water and freshen up again before heading to the next flight. The lounge agents were very apologetic, but nothing they could do about the missed transfer request at this point.

Lufthansa Flight 118
Frankfurt, Germany (FRA) to Munich, Germany (MUC)
Depart 18:00, Arrive 19:05, Flight Time 1:05
Airbus A320, Registration D-AIQK, Manufactured 1991, Seat 7F

For some reason, Lufthansa had blocked off nine rows for business on this flight, despite there only being 8 people total in business class. Economy was pretty full, so no clue what they were thinking. There was a small snack on this flight, but again, I skipped it and had only water so can’t really comment on it. We arrived in Munich nearly 20 minutes early, and at an actual gate, so I had plenty of time to unwind in the lounge – over two hours!

The lounge was actually relatively full when I arrived just after 7pm, but it did thin out quite a bit by 9pm. The lounge attendants couldn’t have been more wonderful. I was blowing my nose a lot, and she actually brought me two small packs of kleenexes to take with me on the flight – that’s service! Had several glasses of water, and couldn’t resist a couple glasses of champagne, otherwise just tried to relax and take it easy as much as possible. Caught up on some stuff online, and before I knew it it was time to head to the gate and board.

Lufthansa Flight 730
Munich, Germany (MUC) to Hong Kong (HKG)
Depart 21:55, Arrive 16:05 Next Day, Flight Time 11:10
Airbus A340-600, Registration D-AIHU, Manufactured 2008, Seat 2K

This flight was absolutely wonderful. That’s the only word I have for it. First was only booked to 5 of 8 seats, including a mother and approx 8yo son in the first row…but he was perfectly behaved. The minute I was seated, the pre-departure treats arrived! Mmmm macadamia nuts and champagne.

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